Company Profile:
New City Commercial Corporation
- are all about people: Our associates, our customers, our business partners and our community. Since starting out as a textile store in 1952 we continue to grow, expanding to different retail businesses and locations to serve more people.
We strive to offer Service from the Heart first of all to our associates. We also maintain solid relationships with our business partners to provide a wide assortment of basic and unique merchandise that offers
We are proud of our journey and we continue to pay tribute to our founders and history by living up to our core values of humility, caring, hard work, excellence and fun. We live for our vision to be A Leader Who Cares.
http://www.nccc.com.ph/index/about/
Based on the orgnaization(s) that you visited, what do you think are the risks associated with business and IS/IT change?
NCCC is one of the companies in regard of merchandising /retailing and having service to the Pilipino people .They showcase the need of the people ,they provides jobs and render service in the community.
NCCC starts only from one commercialize center that works manually for their documentation until they become a corporation that adopt the IT /IS change for the better management and improvement of their services and be a competitor.
They have associates many department that enables outgoing services to people and plan for the development of the company as the ICT department . These department has 3 groups which are the following:
- Application Group
- they are the one responsible for Systems Development, Applications development & support, Lead programming and database administration
- Hardware Network /Security Group - they are the one responsible for the security ,maintenance of their network and even software.
- Operation Group
cost benefit and risk analyses and definition of service needs.
At exactly 3:30 pm last July 04,2009 we have interviewed the supervisor of Hardware Network /Security Group Engr. Irvin Miclat since the ICT director is on business transaction outside the city.
As we interviewed him he clarified that they don’t treat IT/IS change is a risk but a “challenge” to their company. He shared to us that every time IS/IT change before you adopt that changes they should have a business plan where they analyze the cause and effect possibilities in decision making.
When there is IT/IS change their company they planned of adopting for enhancement of the services of the company .He site an example that the company had experienced.
For the past years they don’t maintain the product price so the retailer can manipulate price for their customer .They could corrupt their client and even cheat in their salary invoice. In short, they is no systematic pricing .For them to comply their needs they adopt the MMS (Merchandise Management System) where the can handle
The following:
• Vendor management
• Price management
• Promotion management
• Financial control
• Merchandise receiving, allocation and replenishment
• Inventory control and procurement
They planned for the possibilities which could enhance the improvement of the company .Infact thay planned of online purchasing. But they have also site a issues that such as a connectivity problem. NCCC is on the way for developing there IS/IT for the better services
The possible risk of IT /IS changes are the following:
- Budget
- Training
- Compatibilities issues
- Company issues
Operating System:
- They use open source software such Open office
- They do not limit an OS
- Open to use other possible OS as long as it has advantage in the business.
- They are standardized
- If old OS support ends they planned possibility of transferring into upgrade one.
Security
- They use UFM for the defense of unnecessary virus
- Possible of adopting other upgrade firewall in maintenance the security
Role of ICT Department
- Implement job order
- Message coordinator
- Automated controlled price over the company
- Document events
- Security
Here are some possibleRisk of IT/IS change base on the net.
Impact of information systems on organizations and markets
The adoption of information technology (IT) in organizations has been growing at a rapid pace. The use of the technology has evolved from the automation of structured processes to systems that are truly revolutionary in that they introduce change into fundamental business procedures. Indeed, it is believed that "More than being helped by computers, companies will live by them, shaping strategy and structure to fit new information technology [25]." While the importance of the relationship between information technology and organizational change is evidenced by the considerable literature on the subject, 1 there is a lack of comprehensive analysis of these issues from the economic perspective. The aim of this article is to develop an economic understanding of how information systems affect some key measures of organization structure
Managing risk during information technology change
With new technology as one of the key drivers to maintaining competitive advantage and sustained success in the insurance sector, change is one of the few constants within the sector. Any change, especially fast-paced change creates risk – on a technical as well as operational level. Risk that needs to be recognised, evaluated and managed if insurance organisations and their customers are to benefit, rather than suffer, from change, says Chris Thornton, director of Finance Sector Business Development at ITNET, an information technology, business consulting and business process outsourcing company.
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