The Honda Motor Co., Ltd. has grown to become the world's largest motorcycle manufacturer and one of the leading automakers . Honda develops, manufactures and markets a wide variety of products, ranging from small general-purpose engines and scooters to specialty sports cars, to earn the Company an outstanding reputation from customers worldwide.
A Honda Dealership is an important place, because this is where people and Honda come directly in contact. Honda expand its reach to the customers across the nation by setting up Full Dealerships and Service Centers.
There goal is to further expand the Honda experience to everyone... that’s Customer Satisfaction
Providing Information :
When you Honda’s Site, you may choose to contact us by sending us an email using there Contact page. They will use your email address to respond to your query. They may also keep a note of your query to help us improve the Site. They would also like to retain your e-mail address so that we can provide you with details about our specific activities which they think may be of interest to you from time to time. If you would like us to use your e-mail address to contact you in this way please visit there Contact page.
Price guide:
A company states there price guide on the net so that buyers would know how much payment they should pay if they want to buy there cars...
Dealer:
The company has a online information about dealer services.The requirements in order to be a dealer of the company.
Honda CAREmittance :
the most convenient and reliable way of giving your family a truly special gift. You can now send your family a brand new Honda Car through Honda CAREmittance. Purchase may be in cash or installment and send payment through RCBC Telemoney Centers, BPI Express Remittance Centers and now with our new partner BDO Remittance Centers around the world. They has an online paying of accounts….
Career:
Honda company has an online services to Get a chance to work in a dynamic and enjoyable working environment that offers you various learning opportunities and exciting challenges.
They invite you to share in our passion and joy in creating world-class products and continuously striving for total customer satisfaction.
Research and Development:
Honda is constantly involved in technological research and development to help people now and in the future. These technologies range from new materials and new sources of energy, to new powertrains for maximum performance and minimum eco-impact, to new work in decoding the rice genome for various applications. Currently, Honda is engaged in a project to develop a next-generation clean diesel engine. Another project, in cooperation with the Research Institute for Innovative Technology for the Earth (RITE), aims to produce ethanol from cellulosic biomass, a promising, secure supply of environmentally responsible alternative fuel.
Honda’s overall global success is directly related to their customer service and dedication to quality of products. Honda is constantly striving to shorten development time, assist suppliers in increasing quality, control cost, and develop leading edge technology.
Business Information Model:
Honda’s overall global success is directly related to their customer service and dedication to quality of products. Honda is constantly striving to shorten development time, assist suppliers in increasing quality, control cost, and develop leading edge technology.
One key factor involving their company that could cause problems in the future deals with information systems. If they do not keep up with the times because they value their employees too much they will fall behind which could damage the company greatly.
J. Bresnahan, of CIO magazine states “Honda has not bought a million dollar vision robotics machine like those used by other auto makers to digitalize images for prototyping; the company figures technology in general is fundamentally unreliable and its engineers can come up with better solutions on their own.” Future problems may arise if the quality of engineers at Honda declines in any way, for it sounds as if the company is lacking in the information systems department.
Honda is so concerned with quality that they have literally taken a hands on approach in that they actually have personnel go directly to the problem site when problems arise to deal with problems in person. This has saved them money in the past being that they had top level engineers working on problems hands on. However being that the world is changing from an Industrial period to Information systems Honda must make sure that they keep up with the changing times.
Honda has been able to become a cutting edge company by focusing on quality and customer satisfaction. Now that the global market is becoming so diversified through IT technology they are going to have to think more about it. They may not have to be a company that puts itself in jeopardy by implementing systems that are not proven worthy. However, if they want to continue with their success they better pay very close attention to how their competitors are running things.
Work Organization
Most of the outsourcing that they are doing is with their motorcycles to
In the mid 1950’s American Honda Inc. opened its doors in the
Control System
Environment management systems are being used in their company.
Relationship management with global partners play a big role in their company.
Industrial Relations
Their company has very high trust relations.
They have never been a company to unionize itself.
Human Resources
When big problems arise they have engineers that physically go to the problem to work them out.
Routine workers within the company are involved in producing the company’s products.
References:
http://world.honda.com/profile/research/
http://www.hondaphil.com/
http://homepages.wmich.edu/~b3coope2/Honda%20Project.htm
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