Assignment 3(MIS2)

What are the two most frequently experienced causes of frustration of IS professionals and users while working on an IS plan? note: you are required to interview an IS professional/s for your answer

In this assignment ,we are instruct to interview an IS professional and users while working on an IS plan.We should distinguish two most frequently experienced causes of frustration of these people. Before we determine IS professional and user’s frustration ,lets define frustration .

As I have thought frustration is common emotions of people who feel disappointed with their goals specially those people who work .They feel this emotion when they desires weren’t good for the improvement of the business their into. Frustration also of individual in this life ,when we feel the failure of our desire which we really insist. Let define more about frustration by Wikipedia:

Frustration

emotional response to opposition. Related to anger and disappointment, it arises from the perceived resistance to the fulfillment of individual will. The greater the obstruction, and the greater the will, the more the frustration is likely to be. Causes of frustration may be internal or external. In people, internal frustration may arise from challenges in fulfilling personal goals and desires, instinctual drives and needs, or dealing with perceived deficiencies, such as a lack of confidence or fear of social situations. Conflict can also be an internal source of frustration; when one has competing goals that interfere with one another, it can create cognitive dissonance. External causes of frustration involve conditions outside an individual, such as a blocked road or a difficult task. While coping with frustration, some individuals may engage in passive-aggressive behavior, making it difficult to identify the original cause(s) of their frustration, as the responses are indirect. A more direct, and common response, is a propensity towards aggression.

http://en.wikipedia.org/wiki/Frustration

Frustration is also common to IS professional in making IS plan .We have learn that IS plan is a process for developing a strategy and plans for aligning information systems with the business strategies of an organization. This is why most IS professional encounter frustration .In some ways IS professional didn’t meet their needs when they implemented there is plans ,some are not enough support by the management of the company since IS is not the boss of the company but the brain for the success.

In our company that we have interviewed the EMCOR and the GH Depot …they have discuss to us some of their frustration regarding there |IS plan for the company . Some of these are :

Lack of Support

-In GH depot since their boss is the one who made the decision making of the company ,some of the plans of their IS doesn’t have the authority to be implemented ,Though it is good for the company but if in the management ,it doesn’t. IS doesn’t have the authority to implement .

Resistant to Change

IS could be frustrated in making IS plan when the one who will used on his plans will resist to change. When the doesn’t want to be trained on using a new system .

Less Budget

It can be flustered the IS professional if the company doesn’t have the budget to help the IS in making the IS plan of the company. How can they make a good strategy for the business if the company doesn’t have good budget in the IS planning.

IS Plan Failure

When the IS plan has to be stop and start again a new one. This may frustrate everyone in the company not only IS professional but also the owner of the company. With a long time planning a IS plan for the strategies of the business plan of the company yet it just stop ,it can cause a big trouble since company give the good budget for IS yet it stop.

|IS plan didn’t meet Business needs

It can also frustrate the IS when their plans didn’t meet the business need of the company. It may turn as useless for the company. IT can make the IS to do it again the IS plan or else IS professional will turn out in the company.